Influencer marketing problems and solutions
Product launches. A new product has no buyers yet, and word of mouth is slow to start. Finding the right creators to introduce a new product and get people buying.
Founder · September 16, 2026 · 9 min read

What we help with (a problem which almost every company in this space has faced at least once :)
- Product launches. A new product has no buyers yet, and word of mouth is slow to start. Finding the right creators to introduce a new product and get people buying.
- Pick many kinds of creators: For its fall 2022 Pumpkin Spice shake, Premier Protein picked 78 creators with different follower counts, body types and backgrounds. The Shorty Awards
- Send product with no strings: Create Wellness sent its creatine gummies to 1,000 creators with no strings attached, and got back 350 pieces of content it could use. Kynship, the agency that ran it
- Run the best posts as ads: It got the rights to those posts, ran them as Meta ads, and brought the cost of a new customer to $38 against a $45 goal. Kynship, the agency that ran it
We saw an opportunity to introduce a new generation of consumers to Sol de Janeiro Sol de Janeiro CEO Jordan Saxemard, press release, 14 July 2026
- Major retail launches. Once a product is on the shelf it has to sell early, and it is hard to get shoppers into the store for it. Using influencers to build demand after entering retailers like Sephora, Costco or 7-Eleven, especially when early shelf velocity matters.
- Seed creators before the shelf: Bloom sent Bloom Pop to creators and handed out cans at events, so people could taste it before they saw it in a store. Forbes, April 2026
- Film inside the store: Bloom CEO Greg Lavecchia says it was one of the first brands to film TikToks inside retail stores, and that it is now standard practice. Forbes, April 2026
- Count the first weeks: Bloom Pop launched in over 4,000 Walmart stores and moved two million cans, worth $2.7 million, in its first few weeks. Forbes, April 2026
I can't ultimately say that made this person go to the store and buy something A cannabis edibles brand, on a sales call with us, June 2026 creating more seamless pathways from inspiration to purchase Target Chief Digital and Revenue Officer Sarah Travis, on Target's creator programme, 6 May 2026
Entering new markets. In a new country nobody knows the brand, and the big local creators often turn it down. Using local creators to introduce the brand when expanding into the U.K., Europe or other markets.
- Test the city with a pop-up: In October 2024 Rhode opened its first London pop-up for just four days, and TikTok videos posted from it that day reached millions of views. Refinery29, October 2024
- Get sign ups before opening: A year later, before its Sephora UK opening, Rhode said it had the most customer sign ups of any brand launch at Sephora UK. WWD, October 2025
- Host local creators on launch day: On launch day Hailey Bieber hosted British influencers and beauty editors at a London dinner, with guests like Jessica Diner and Rochelle Humes. Desiree Design, November 2025
We've spent quite a lot in Germany over the past few years. Two biggest issues: getting people to actually work with us, the big names are quite skeptical of us, and we get a lot of declining or no responses. A vitamin brand selling into Germany, on a sales call with us, February 2026 But in Toronto, there's this real guard up. You know, we're a new name, and we don't have the brand recognition that we do in the West, and people are are hesitant to even respond. A private health care company opening in Toronto, on a sales call with us, April 2026 I don't have the relationships, nor the capacity to go and reach out and convince the right influencers The same health care company, on why it wants help in the new city, April 2026 Yeah, we would want to start with Dutch influencers. And for the Spanish market, we have a local HQ there. A supplement brand selling across Europe, on a sales call with us, June 2026
Brand repositioning. The people a brand wants to reach next do not follow it yet. Reaching a new audience through creators who already have their attention.
- Say who you want next: Mother renamed itself Poppi, and co-founder Stephen Ellsworth said the new name could widen its buyers, possibly to a younger audience. BevNET, January 2020
- Make content for them: The team started making new content for Poppi's social media, which had been less of a focus under the old name. BevNET, January 2020
- Put creators in the big ad: In 2025 Poppi ran its second Super Bowl ad in a row, with the creators Jake Shane and Alix Earle in it. Marketing Brew, February 2025
I think there were people that said, 'I didn't exercise or I'm not out in the heat or I am not sweating.' The reality is, everybody is sweating and dehydrated from the moment they wake up and many just don't know it. PepsiCo President of U.S. Beverages Mike Del Pozzo, on rebranding Gatorade beyond athletes, WLRN interview, 16 April 2026
- Celebrity partnerships. Picking the wrong celebrity is an expensive mistake that is hard to undo. Finding and vetting the right celebrity before making a large investment.
- Check their past: In 2018 L'Oreal started having an outside company check what an influencer had posted in the past, on any platform, before any contract was signed. The Drum, September 2018
- Check their fans are your buyers: Parrot Analytics found the fans of Bryce Dallas Howard and Jennifer Coolidge overlap with Starbucks' own, which makes them a close fit. Parrot Analytics, July 2024
- Tie their pay to the brand: In 2023 Under Armour gave Stephen Curry stock worth $75 million, and his deal can last for life if revenue goals are met. Front Office Sports, April 2023
Ye’s recent comments and actions have been unacceptable, hateful and dangerous, and they violate the company’s values of diversity and inclusion, mutual respect and fairness. adidas, ending its partnership with Ye, which Retail Dive reported would cost up to €250 million of 2022 net income, 25 October 2022
- New customer segments. The creators a brand already works with keep reaching the same people. Finding creators who can reach audiences your current influencer mix is missing.
- See who you reach today: Gymshark's first creators in 2012 were big names in lifting, like Lex Griffin, Matt Ogus and Chris Lavado. Gymshark
- Sign who reaches the rest: Gymshark then signed women from the fitness world, like Nikki Blackketter, Robin Gallant and Jazmine Garcia. Gymshark
- Give the best one a bigger role: In August 2024 Gymshark made Whitney Simmons, a partner for eight years, the first creative director of Adapt, one of its biggest women's lines. TheIndustry.fashion, August 2024
Antetokounmpo's core audience skews 18-34, a demographic where IM8 is currently under-scaled. Prenetics, IM8's parent company, announcing Giannis Antetokounmpo as a partner, 2 April 2026
Creator relationships. A creator posts once and moves on, so the brand keeps starting over with someone new. Building real relationships with creators instead of relying on expensive one-off posts.
- Pick for fit, not size: Gymshark has no fixed checklist for its athletes, and picks them on content quality, brand fit and how their audience responds. Gymshark
- Give them reasons to stay: In 2023 Lululemon's Creator Network asked for at least 3,000 followers on one channel, and gave creators commission, early access to new products and events. WWD, June 2023
- Pay them on every sale: In 2019 Seed offered its vetted ambassadors a 15% base commission, and all of the profit on their sales if they belonged to no bigger network. Glossy, July 2019
I think there's incredible power in like working with influencers long term, and it's not just transaction or a one-off ad A fitness studio in Toronto, on a sales call with us, June 2026 I'm not the kind of person who's, like, switching on influencers every three four months. A consumer brand that has kept one creator for two and a half years, on a sales call with us, January 2026 from my personal experience, just one video, well, it cannot show proper results, so we need to test more A car history report company, on a sales call with us, April 2026 if they're based in Toronto and want to work with us longer term, they essentially would get comped classes on an ongoing basis in exchange for like certain posting requirements The same fitness studio, on the ambassador programme it wants to build, June 2026 The Chipotle Creator Class is an entirely new approach to influencer relationships that focuses on rewarding, thanking, and empowering our biggest fans Chipotle CMO Chris Brandt, launching its Creator Class, press release, 9 September 2021 Social following for the 2022 Sephora Squad grew a combined 99% over the course of the year-long program Sephora, on its year-long Sephora Squad creator programme, company newsroom, 21 June 2023
Getting into major retailers. Big retailers want to see that shoppers already know a product before they stock it. Building the creator demand and the audience proof that helps land shelf space at Sephora, Costco or Target in the first place.
- Sell online first: David sold its bars only online from September 2024, collecting customer data and feedback before it went into stores. The Sellout Newsletter, March 2025
- Bring buyers the numbers: The PR firm 5W says buyers at Whole Foods, Target, Sprouts and Walmart now look up TikTok Shop sales, hashtag volume and Amazon reviews before a pitch meeting. 5W, press release, June 2026
- Where it can lead: By 2025 Olipop was in some 50,000 stores, like Target and Whole Foods, and Walmart alone was a nine figure business for it. Fortune, May 2025
their whole value prop is that I'll open this door for you, we'll sell in a certain number of packaging, and then we'll help with the marketing promotion A cannabis edibles brand, describing a retail partner, on a sales call with us, June 2026 We were approached by most major retailers in the first four weeks [after our launch] Bubble Skincare founder Shai Eisenman, whose brand grew on TikTok and is now in over 17,000 stores, BeautyMatter, 19 November 2025